Frequently Asked Questions

What are your pieces made from?

Each of our pieces is made using 18K Gold coated onto a stainless steel base. For more information on how our pieces are made, click here.

Can I shower / swim with this jewellery?

Yes! Our pieces have a durable finish that is water-resistant, tarnish-resistant and anti-allergen. This means our pieces can be comfortably worn in water. For more information on how our pieces are made, click here.

Do I need to care for my jewellery?

Although our pieces are durable, proper care will enable you to enjoy them for years to come. See how with our jewellery care guide.

I have sensitive skin, can I wear your jewellery?

Yes! Our pieces have a durable finish that is water-resistant, tarnish-resistant and anti-allergen. This means our pieces won't affect most skin types. For more information on how our pieces are made, click here.

Do you gift wrap?

At this stage, we do not offer gift wrapping - however it is something we aim on offering soon!

Do you provide express shipping?

All of our pieces are shipped free via standard domestic / international shipping, and we do not offer any expedited shipping at this time.

How long will it take to receive my item?

Check our shipping policy section for information on delivery estimates based on location.

The piece I want is sold out online, what should I do?

Please contact us if you notice there is a piece / size sold out online, and we will be sure to let you know when it will next be available.

Do you offer custom engraving?

Yes, we offer custom engraving on select items - please see out custom collection for engraving options.

You don't offer a ring in my size, what should I do?

We currently list all of the sizes available for each design, so if your size is not listed unfortunately you will need to choose another design. A size chart can be found in our article section.